Discussion of new ideas is often hampered by those who resist change (“That’s not how we do things around here” or “It’s always worked in the past”), or an expectation that complex issues can be resolved with a quick fix.
NHS Change Day started last year with a single tweet and has evolved into a revolutionary event that puts people – thousands of staff and millions of patients – at the helm of change-making in UK healthcare.
When a problem strikes, even the most creative mind can struggle to find the right way around it. Techniques, strategies and tricks are numerous, but they can be a bit daunting. How do you know which to choose?