Taking time to reflect and learn from experience - and sometimes failure - is incredibly valuable. Analysing the reasons for successes or failures helps us repeat the good and avoid the bad.
We often start off a workshop with a review of what's gone well and not so well during the past 6-12 months. Often the successful projects are those where everyone had a shared understanding of the key priorities and had developed good systems to get the work done between them. The less successful projects are invariably where those things don't exist.
It's communication that helps here - purposely developing a shared understanding of priorities through discussion and clarification, and working together to make sure everyone is clear on roles, responsibilities and working practices that will benefit the team as a whole.
We guide teams through a series of tailored retrospective questions to help them review their work from various angles. We challenge participants to dig deeper to reveal the root causes of events and key learnings they can extract.
Useful retrospective questions include:
APPRAISAL OF EFFORTS