We’ll print off a visual aid that the team can gather around to add their individual and collective thoughts to.

First we’ll consider how people outside of the team currently see us. Do they say good or negative things about your team? What do they feel when they arrive at a meeting with you? What might their internal thoughts be that they don’t verbalise to you? Is this consistent across different people and teams or does it vary?

Some of this will come from what you already know to be true and some will come from what you perceive it to be.

Once we have a view of how your team is currently seen we will consider which areas could be improved. This may be areas that are inconsistent, areas that are simply not good enough or areas that you do well that you could capitalise on.

We’ll capture these on the visual aid to create a view of where improvements can be made.