BACK TO TOOLKIT
See & Be Seen

See & Be Seen

Activity
Customer Focus
45 minutes

It’s easy to get caught up in doing our jobs and not considering how we are seen from an outside viewpoint. This simple activity will help to explore both the current reality and the future desire of how your team is seen by others.

Outcomes

Once we have a view of how your team is currently seen we will consider which areas could be improved. This may be areas that are inconsistent, areas that are simply not good enough or areas that you do well that you could capitalise on.
In Detail

We’ll print off a visual aid that the team can gather around to add their individual and collective thoughts to.

First we’ll consider how people outside of the team currently see us. Do they say good or negative things about your team? What do they feel when they arrive at a meeting with you? What might their internal thoughts be that they don’t verbalise to you? Is this consistent across different people and teams or does it vary?

Some of this will come from what you already know to be true and some will come from what you perceive it to be.

Once we have a view of how your team is currently seen we will consider which areas could be improved. This may be areas that are inconsistent, areas that are simply not good enough or areas that you do well that you could capitalise on.

We’ll capture these on the visual aid to create a view of where improvements can be made.

Downloads

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

You may also like...

Related products, services, content & tools
No items found.
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.