The Knowledge Library

Articles & resources.

Field notes from many years of working with senior teams. Frameworks, essays, case studies and book excerpts.

The true value of facilitation is in contributing to high-priority, big impact work that enables the organisation to operate beyond business as usual.
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Appreciating the value and impact of facilitation

Great facilitation goes way beyond workshops - its true value is in contributing to high-priority, big impact work that enables organisations to operate beyond business as usual.

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May 21, 2026
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February 18, 2021

Can you learn to be creative?

We believe that creative thinking is not purely a God-given gift; it is a skill, which can therefore be taught. Granted, some of us may be more naturally able to call on our creative talents than others, but we can all add to our creative abilities in order to reach our creative potential. Let's look at the evidence.

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February 18, 2021

Creating the conditions for curiosity

Curiosity is the very thing that pushes us forward through life, driving us to learn more and develop ourselves. But how do you encourage people to be more curious?

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February 18, 2021

Wanted: Creative Leadership

Being a creative leader involves having the ability to see the world in new ways, and to be able to present a vision of how things might be different - and hopefully better.

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December 18, 2024

Can creative thinking thrive in the office?

It can no doubt save the company money in office furniture and maybe even office rent, but does home working optimise creativity?

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MIN READ
April 8, 2021

How to hire creative people

In this guest post, Xander Hough, HR Manager at Wolff Olins explains how to hire creative people.

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MIN READ
April 8, 2021

Linda Hill

Linda Hill is the Wallace Brett Donham Professor of Business Administration at Harvard Business School. She works in the areas of leadership development, talent management, leading change and innovation, implementing global strategies, and managing cross-organisational relationships.

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April 8, 2021

Roger Martin

Roger Martin's work falls into five main categories – Integrative Thinking, Business Design / Design Thinking, Strategy, Corporate Social Responsibility and Country Competitiveness. Martin has been a long term advocate of the concept of design thinking, and argues that chief executives need to ‘learn the language of design’.

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April 8, 2021

Marketing Myopia explained

This Harvard Business Review video neatly explains the concept of Marketing Myopia, first coined by ex HBR editor Theodore Levitt.

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April 8, 2021

Sir Martin Sorrell

Sir Martin Sorrell founded WPP, the world’s largest advertising corporation, in 1986. He argues that creative talent and business acumen have become mutually exclusive – and that this needs to change.

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April 8, 2021

Reflecting on Reflection

Though reflection entails the high opportunity cost of one’s time, it can powerfully enhance the learning process.

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April 8, 2021

A tour of Morgan Lovell's activity based workplace

Workplace consultants and designers Morgan Lovell have redesigned their London office and created a model activity-based workplace. See a rundown & pictures here...

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April 8, 2021

The adidas Group Learning Campus - a lesson to us all?

With the launch of a series of learning campuses at several adidas corporate offices across the globe, adidas stands to stoke future innovations and cause others to emulate its approach.

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April 8, 2021

The Business Case for Creativity

There are many reports that show creativity's direct links to profitability and economic progress. We've collected some of them here for you to review.

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April 8, 2021

Is innovation just common sense?

Discussion of new ideas is often hampered by those who resist change (“That’s not how we do things around here” or “It’s always worked in the past”), or an expectation that complex issues can be resolved with a quick fix.

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MIN READ
February 18, 2021

Aldi, Lidl and disruptive innovation

In recent times the British supermarket industry has been challenged by upstarts who don’t play by the old rules. Aldi and Lidl demonstrated principles of disruptive innovation. Here are some of the most powerful...

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MIN READ
April 8, 2021

Status quo bias: when in doubt, do nothing

Keeping things the same, maintaining the "status quo", is thought by many to be the safe option. However, life is full of examples of this kind of inertia actually being the high risk option.

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April 8, 2021

Knowing and avoiding confirmation bias

Its important we examine how and why we make decisions. Often, information that doesn’t fit needs to be dealt with, and the quickest solution is to reject or distort it. This is known as confirmation bias.

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MIN READ
April 8, 2021

Avoid groupthink with diversity of thought

‘Groupthink’ is the occurrence of a ‘collective mind’ established when a group convenes. It will be familiar to anyone who has endured company meetings, team sessions, committees or the inside of a boardroom.

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