Culture

Culture

Values & Culture Toolkit

Toolkit

Make your values real.

Tools to define your values, turn them into behaviours and run the operating practices that make culture real.

Format

Digital download, instant access

DESIGNED FOR

Leaders and teams making their values live

Culture · Toolkit
£ 95 

One-off. Choose the toolkit on its own, or add a coaching call with James.

Buy now

Yours to keep, organisation-wide

QUICK SUMMARY

In a nutshell.

INCLUDES
  • A clear view of what values are and how they shape behaviour
  • Tools to surface personal and team values
  • A method to turn values into observable behaviours
  • An audit of the operating practices you really run
  • Commitments that make the culture stick
OUTCOMES
  • Values your team owns and can see in behaviour
  • An honest read of the culture you actually run
  • Commitments that close the values gap
DEEP DIVE

The process, step by step.

Each tool has a specific job and a specific place in the running order. Run them like this and the outcome takes care of itself.

CLICK EACH ITEM TO READ MORE
Values 101
What values are and how they shape behaviour.
10 minutes

Explainer

A short input on what values are, how they differ from beliefs and personality traits, and how they shape behaviour in ways people often don't notice.
Read more about this tool →
Values and Behaviours
Turn values into observable behaviours.
20 minutes

Exercise

A practical individual exercise where participants articulate their personal values as specific behavioural commitments they can apply immediately.
Read more about this tool →
Values in Action
Surface your values from real experience.
30 minutes

Exercise

Participants reflect on their own working life to identify moments when they felt most aligned with what they value, and extract the values those moments reveal.
Read more about this tool →
Personal Values
Explore your personal values and what drives you.
30 minutes

Exercise

This activity comes with a pre-workshop worksheet for participants to fill in, to help them understand and explore their personal values, highly informative in terms of how we work and relate to others. Participants engage in small group conversations where they compare and contrast their personal values with those of others. We then go around the group and discuss insights from the exercise, noting common themes and potential action points.
Read more about this tool →
Work Values
Agree the values that guide your team.
60 minutes

Discussion

Values are the guiding principles that you use to make decisions about what you work on and how you go about it. They drive your priorities, attitudes and behaviours, keeping you on track as a business. Discussing these as a team can lead to greater cohesion and team spirit.
Read more about this tool →
The Values Gap
Where values are lived, and where they slip.
30 minutes

Discussion

Facilitated conversation where participants examine the difference between the values they hold and the values they actually live by in their daily working life.
Read more about this tool →
The Culture Frame
Culture as operating practice, anchored on Netflix.
45 minutes

Canvas

<p>The opening module of the Culture pillar workshop. Establishes culture as the lived pattern of operating practices, anchored on Netflix's <em>No Rules Rules</em>, then turns the same lens on the team itself.</p>
Read more about this tool →
The Operating Practices Audit
Surface the practices the organisation actually runs.
90 minutes

Diagnostic

<p>Surfaces the gap between the culture the team articulates and the operating practices the organisation actually runs. Evidence-led, working from internal data to private reflection to shared diagnosis.</p>
Read more about this tool →
The Operating Practice Commitments
Own a practice, set a standard, set a check.
60 minutes

Exercise

The closing module of the Culture pillar workshop. Each leadership team member takes specific operating-practice commitments back to their function: an owner, a practice, a standard, and a 90-day check.
Read more about this tool →
The Leadership Mirror
Examine your own behaviour as a source of culture.
60 minutes

Canvas

<p>The leadership team examines its own behaviour as a source of culture, with five questions drawn from the Netflix candour playbook and structured peer feedback. The day's most consequential session.</p>
Read more about this tool →
DEEP DIVE

The agenda, step by step.

The session is made up of a series of explainers, scenarios and tools. Read more below to get a clear picture of what to expect.

CLICK EACH ITEM TO READ MORE
Values 101
What values are and how they shape behaviour.
10 minutes

Explainer

A short input on what values are, how they differ from beliefs and personality traits, and how they shape behaviour in ways people often don't notice.
Read more about this tool →
Values and Behaviours
Turn values into observable behaviours.
20 minutes

Exercise

A practical individual exercise where participants articulate their personal values as specific behavioural commitments they can apply immediately.
Read more about this tool →
Values in Action
Surface your values from real experience.
30 minutes

Exercise

Participants reflect on their own working life to identify moments when they felt most aligned with what they value, and extract the values those moments reveal.
Read more about this tool →
Personal Values
Explore your personal values and what drives you.
30 minutes

Exercise

This activity comes with a pre-workshop worksheet for participants to fill in, to help them understand and explore their personal values, highly informative in terms of how we work and relate to others. Participants engage in small group conversations where they compare and contrast their personal values with those of others. We then go around the group and discuss insights from the exercise, noting common themes and potential action points.
Read more about this tool →
Work Values
Agree the values that guide your team.
60 minutes

Discussion

Values are the guiding principles that you use to make decisions about what you work on and how you go about it. They drive your priorities, attitudes and behaviours, keeping you on track as a business. Discussing these as a team can lead to greater cohesion and team spirit.
Read more about this tool →
The Values Gap
Where values are lived, and where they slip.
30 minutes

Discussion

Facilitated conversation where participants examine the difference between the values they hold and the values they actually live by in their daily working life.
Read more about this tool →
The Culture Frame
Culture as operating practice, anchored on Netflix.
45 minutes

Canvas

<p>The opening module of the Culture pillar workshop. Establishes culture as the lived pattern of operating practices, anchored on Netflix's <em>No Rules Rules</em>, then turns the same lens on the team itself.</p>
Read more about this tool →
The Operating Practices Audit
Surface the practices the organisation actually runs.
90 minutes

Diagnostic

<p>Surfaces the gap between the culture the team articulates and the operating practices the organisation actually runs. Evidence-led, working from internal data to private reflection to shared diagnosis.</p>
Read more about this tool →
The Operating Practice Commitments
Own a practice, set a standard, set a check.
60 minutes

Exercise

The closing module of the Culture pillar workshop. Each leadership team member takes specific operating-practice commitments back to their function: an owner, a practice, a standard, and a 90-day check.
Read more about this tool →
The Leadership Mirror
Examine your own behaviour as a source of culture.
60 minutes

Canvas

<p>The leadership team examines its own behaviour as a source of culture, with five questions drawn from the Netflix candour playbook and structured peer feedback. The day's most consequential session.</p>
Read more about this tool →
What you leave with

Three things you walk away with.

Values on a wall change nothing. This toolkit gives you the tools to surface real values, turn them into observable behaviours and audit the operating practices your culture actually runs on.

Values in behaviour

Values your team owns and can see in behaviour

An honest read

An honest read of the culture you actually run

Close the gap

Commitments that close the values gap

How it works

From booking to the room.

one

Book your seat

Choose a date and book online. You get instant confirmation, and an invoice if you need one.

two

Get your details

We send joining instructions, the location or link, and anything to prepare beforehand.

three

Come along

Join a small cohort of peers from other organisations for the session.

four

Take it back

Leave with practical tools and a clear next step to put to work with your own team.

How it works

From purchase to running it.

one

Buy the kit

A one-off purchase, with instant access to every file and a licence for your whole organisation.

two

Download everything

Get the full toolkit as a single download: guides, tools, workbook and slides.

three

Make it yours

Read the facilitator's guide and tailor the deck and materials to your team.

four

Run it

Use the kit as designed and lead your team through the process from start to finish.

In the kit

Everything you need, from start to finish.

The kit is built to be opened and used. No theory to interpret, no convoluted instructions or setup. Everything is ready.

Facilitator's playbook

A step-by-step running order with timings and prompts, so you can run the session with confidence.

Editable slide deck

A brandable deck in PowerPoint and Keynote to run the session your way.

Printable workbooks and canvases

Every tool as a print-ready worksheet or canvas, for the room or a whiteboard.

Coaching call with James

An optional 30-minute call to plan your session and get the most from the kit.

In the SESSION

Time well spent, from start to finish.

I've been delivering open workshops for years. They're different beasts to in-person sessions, and I use a considered mix of technology and facilitation techniques to make them effective and engaging experiences. Here's what you can expect when you attend this one.

Placeholder illustration

Facilitator's playbook

A step-by-step running order with timings and prompts, so you can run the session with confidence.

Editable slide deck

A brandable deck in PowerPoint and Keynote to run the session your way.

Printable workbooks and canvases

Every tool as a print-ready worksheet or canvas, for the room or a whiteboard.

Coaching call with James

An optional 30-minute call to plan your session and get the most from the kit.

Is it right for you?

An honest read on fit.

A good fit if
  • You want values your team actually lives by
  • You want to close the gap between stated and real culture
  • You want practical tools to run yourselves
  • You are ready to change the practices that shape culture
Probably not for you if
  • You want a set of values handed to you
  • You want a full facilitated culture programme delivered
  • You are looking for theory on culture
  • You are not ready to change how you operate

Common questions.

What's included in the toolkit?

Every tool in the kit, a facilitator playbook with a running order and timings, an editable slide deck, printable workbooks and canvases, and worked examples. Everything you need to run it yourself.

How is it delivered?

It is a digital download. The moment you buy, you get instant access to download everything, yours to keep.

Do I need facilitation experience to run it?

No. Every tool comes with step-by-step facilitator notes and timings, so you can run it with confidence even if you have never facilitated before.

Can I run it with my whole team or organisation?

Yes. Your licence is organisation-wide, so you can use it with any team, as many times as you like.

Can I edit and brand the materials?

Yes. The slides and worksheets are editable, so you can brand them and adapt them to your own context.

Can I get help running it?

Yes. You can add a coaching call with James to plan your session, or bring him in to facilitate it for you.

Need a hand?

Talk to James first.

If you are not sure whether this is right for your team, a short call is the fastest way to find out. No pressure, no pitch.