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Future Customer Vision

Future Customer Vision

Customer Focus
15 minutes

We’ll guide you through a quick exercise to imagine the future when you’ve achieved your goals. You’ll consider the opportunities you identified and what they look like now they are realised.

Outcomes

Being able to imagine the future when improvements and ideas have been put into action allows you to connect to the final results and see what opportunities now exist as a result of the improvements you’ve made.
In Detail

Plans are in place, but how will it feel to get there?

This session will help you connect to the future when you have achieved your goals.

You’ll consider:

  • The opportunities you identified and what they look like now they are realised
  • What the results are from the improvements you implemented –what’s different now and what’s possible now that wasn’t before?
  • How is feels to be in this new future; both for you and your customers.
  • What opportunities now exist as a result of the improvements you’ve made.
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