Face-to-Face Interviews

Understand stakeholders through personal conversation.

Personal interactions with stakeholders for in-depth understanding and feedback.

Type

Discussion

Time

Group size

One to one

Best as

Stakeholder research

In depth

A little more detail.

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When to use it

Use Face-to-Face Interviews when you want an in-depth, personal understanding of a stakeholder's views. Meeting one to one builds rapport and draws out the reasoning and concerns that shorter or more public methods miss.

Illustration of a woman with orange hair holding a tablet and giving a thumbs up.

Use it when

You need rich, qualitative insight from specific individuals.
The subject is sensitive and people will speak more openly in private.
Building a relationship matters as much as gathering the information.

Not the right tool when

You need input from a large number of people. Use Online Surveys.
You want views to form through group discussion. Use Focus Groups.

Use it with your team

This tool works best in a well-facilitated room.

Using this tool with a skilled facilitator means that discussions are focused, time is used efficiently, and the group moves toward consensus, making the session productive and impactful.

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Created by James Allen

Helping senior leadership teams close the gap between intent and behaviour. Workshops, coaching, and the On The Same Page methodology.

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