Face-to-Face Interviews

Understand stakeholders through personal conversation.

Personal interactions with stakeholders for in-depth understanding and feedback.

Type
Discussion
Time
Group size
One to one
Best as
Stakeholder research
In depth

A little more detail.

Outcomes

What you'll leave with.

BRIEF Facilitation notes

How to run it.

When to use it

Use Face-to-Face Interviews when you want an in-depth, personal understanding of a stakeholder's views. Meeting one to one builds rapport and draws out the reasoning and concerns that shorter or more public methods miss.

Use it when

  • You need rich, qualitative insight from specific individuals.
  • The subject is sensitive and people will speak more openly in private.
  • Building a relationship matters as much as gathering the information.

Not the right tool when

  • You need input from a large number of people. Use Online Surveys.
  • You want views to form through group discussion. Use Focus Groups.
Used in

Workshops that feature this tool.

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Use it with your team

This tool works best in a well-facilitated room.

Using this tool with a skilled facilitator means that discussions are focused, time is used efficiently, and the group moves toward consensus, making the session productive and impactful.