Reporting & Feedback

Close the loop with stakeholders on what you heard.

Communicating outcomes of stakeholder engagement back to the stakeholders and for tracking the impact of engagement activities.

Type
Report
Time
Group size
Best as
Stakeholder engagement
In depth

A little more detail.

Three people discussing colorful sticky notes on a transparent board in a teamwork session.
When to use it

Use Reporting & Feedback to communicate the outcomes of engagement back to the stakeholders who took part. Showing what was heard and what will change respects their contribution and lets you track the impact of the engagement over time.

Illustration of a woman with orange hair holding a tablet and giving a thumbs up.

Use it when

  • Stakeholders have given input and deserve to know what came of it.
  • You want to build trust for future engagement.
  • The impact of the engagement needs to be tracked and reported.

Not the right tool when

  • You are still analysing the feedback. Use Insight Reports first.
  • You have not yet gathered any input. Use Online Surveys or Stakeholder Interviews.
Use it with your team

This tool works best in a well-facilitated room.

Using this tool with a skilled facilitator means that discussions are focused, time is used efficiently, and the group moves toward consensus, making the session productive and impactful.