Know Your Customer

Know Your Customer

This one-day workshop will help you dig into understanding your customers and their experience with you. You'll then focus on generating ideas and plans for taking action.
full day
Any venue

Session Detail

If your team needs to dive deeper into how it manages its customer experience, this workshop will help you achieve that.

We’ll start with understanding who your customers are, how they experience working with you and what the desired experience would be like. Once this picture is clear we’ll move on to brainstorming ideas for improvements, building in time to complete quick wins there and then as well as building plans for further ideas to be progressed.

You’ll leave having already created momentum behind your ideas and with energy to make more happen.

Know Your Customer
“After the session, my colleague and I couldn’t stop talking about the new ideas we had generated in our heads, all of which happened in such a short period of time. I would recommend Creative Huddle to any company who have reached a creative stalemate.”
Heidi Swain
Quality and Placements Officer
University of Sussex