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Culture is the operating practices you actually run.
A full-day workshop that treats culture as the pattern of operating practices the organisation actually runs. Drawing heavily on Netflix's No Rules Rules, you'll examine your real practices on candour, feedback, transparency, decision-making, and reward, then leave with named commitments to change the practices that are producing your lived culture.
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The standard format is a full day, 09:30 to 16:30.
Examine the operating practices that produce your lived culture, drawing on Netflix's No Rules Rules approach to candour, transparency, and feedback
Audit honestly the gap between the culture you articulate and the culture your organisation actually runs
Leave with named operating-practice commitments, owned across the leadership team, that close the gap between intention and lived behaviour
Every engagement starts the same way: a 30-minute call to understand the team, the situation, and what good would look like. From there, we agree the shape of the workshop together.
“As a business, we wanted to come together to define our values - not what we did, but how we wanted to do it. From the minute I spoke to James, he came across as an expert who was incredibly knowledgeable and wanted to understand our business and objectives so he could get the very best out of us. We agreed a plan, and James clearly talked through how the workshop would be delivered. The workshop was run exceptionally well and James tailored his approach to ensure everyone was heard - from physicists to HR!”
