Innovation

Customer Focus

By gaining a deep understanding of your customers and stakeholders, how they experience working with you and their desired experience, you can design truly useful products, services and solutions for those who matter most.

  • Creative Huddle Icon
    Workshops & tools to analyse customer behaviour
  • Creative Huddle Icon
    Team workshops to consider & engage key stakeholders
  • Creative Huddle Icon
    Tools & techniques to design great customer experiences
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Customer Focus

Trusted by the best

We’ve worked with a range of clients, from corporate household names to agencies, public sector bodies, universities, charities and startups.
Client Logos
TESTIMONIAL
“You have achieved so much. Your influence and training have resulted in outcomes that exceeded my hopes and expectations.”
Jenny Green
Founder & Director
AEL Outdoor Solutions

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Some sample starting points to begin our work together
TESTIMONIAL
“Many thanks for your work preparing, facilitating and reporting on the meeting. We were really pleased with the session and with the write-up of the outcomes. You’ve been great to work with throughout the process and have delivered the output that we were looking for, so many thanks. If we find ourselves with similar needs again, we’d hope to work with you in the future.”
Yvette Dore
Communications Director
Digital Radio UK

Tools & Techniques

We can draw from a variety of approaches to help you achieve your objectives. Here are just a few examples:

Case Studies

We’ve worked with a range of clients, from corporate household names to agencies, public sector bodies, universities, charities and startups.
FEATURED RESOURCE

Creative Genius Guide

This collection of tools and techniques will help you generate brilliant ideas quickly, whether on your own or in a group.
Learn more
Creative Genius Guide

Let's talk

We work on many kinds of projects, for a wide variety of clients, with groups of any size. Get in touch today and find out how we can help.

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