Leadership

Leadership

Change

Open Workshop

Lead change people actually follow.

A half-day open session on leading change well. Understand why change stalls, and practise the moves that bring people with you.

Format

3-hour live session

DESIGNED FOR

Individuals and small groups of two or three

Open workshop
£ 175 

Per seat, plus VAT. Team rates for three or more.

Buy now

Open workshop ticket plus supporting materials

QUICK SUMMARY

In a nutshell.

INCLUDES
  • A 3-hour live session, in person in central London or online
  • A clear model and the few ideas that make the difference
  • Scenario practice in the conversations that matter
  • A personal commitment you leave ready to act on
  • A digital toolkit to use with your own team afterwards
OUTCOMES
  • See why most change efforts lose momentum, and how to keep yours moving
  • Learn to address the real objections rather than the stated ones
  • Leave with a clear way to take your next change forward
DEEP DIVE

The process, step by step.

Each tool has a specific job and a specific place in the running order. Run them like this and the outcome takes care of itself.

CLICK EACH ITEM TO READ MORE
Change 101
Why change feels hard, and why resistance is normal.
30 minutes

Explainer

Change 101 is an introduction to the psychology of change: why it feels uncomfortable, why resistance is a natural human response, and why the ability to navigate change has become one of the most valuable skills in working life. Using the Change Curve as an anchor, participants gain a clear framework for understanding what they and others experience during periods of transition.
Read more about this tool →
Leading Through Change
Lead people through uncertainty without losing trust.
30 minutes

Exercise

A substantial session on what it takes to lead people through periods of change and uncertainty. It covers what people genuinely need from those around them during change, how to communicate honestly when you do not have all the answers, and how to sustain trust as conditions keep shifting.
Read more about this tool →
End In Mind
Define the destination, then work backwards.
30 minutes

Exercise

End In Mind is a structured approach to clarifying the desired outcome of any idea, initiative, or change. Starting from the intended destination, participants work backwards to reveal the steps, decisions, and conditions needed to get there. The process is equally useful for planning a major change as it is for aligning a team on a project or shaping a personal goal.
Read more about this tool →
Change Conversations
Practise the conversations change demands.
30 minutes

Scenario

Change Conversations is a scenario-based practice session built around the exchanges that actually matter during periods of transition. Participants work through three common situations: checking in with someone who has gone quiet, having an honest team conversation when answers are incomplete, and communicating difficult news in a way that is straight without being destabilising.
Read more about this tool →
Adaptive Strategy
Hold the destination, adjust the route.
30 minutes

Framework

Adaptive Strategy is an approach to planning that builds in flexibility and responsiveness. The focus is on developing the capability to sense change and adjust direction with confidence, keeping long-term intent clear while remaining free to adapt how you get there.
Read more about this tool →
Four-Corner Feedback
A quick four-part reflection to close a session.
15 minutes

Exercise

Each person takes a sheet of paper, divides it into four corners, and answers a question or completes a statement in each. The group then shares selected responses.
Read more about this tool →
DEEP DIVE

The agenda, step by step.

The session is made up of a series of explainers, scenarios and tools. Read more below to get a clear picture of what to expect.

CLICK EACH ITEM TO READ MORE
Change 101
Why change feels hard, and why resistance is normal.
30 minutes

Explainer

Change 101 is an introduction to the psychology of change: why it feels uncomfortable, why resistance is a natural human response, and why the ability to navigate change has become one of the most valuable skills in working life. Using the Change Curve as an anchor, participants gain a clear framework for understanding what they and others experience during periods of transition.
Read more about this tool →
Leading Through Change
Lead people through uncertainty without losing trust.
30 minutes

Exercise

A substantial session on what it takes to lead people through periods of change and uncertainty. It covers what people genuinely need from those around them during change, how to communicate honestly when you do not have all the answers, and how to sustain trust as conditions keep shifting.
Read more about this tool →
End In Mind
Define the destination, then work backwards.
30 minutes

Exercise

End In Mind is a structured approach to clarifying the desired outcome of any idea, initiative, or change. Starting from the intended destination, participants work backwards to reveal the steps, decisions, and conditions needed to get there. The process is equally useful for planning a major change as it is for aligning a team on a project or shaping a personal goal.
Read more about this tool →
Change Conversations
Practise the conversations change demands.
30 minutes

Scenario

Change Conversations is a scenario-based practice session built around the exchanges that actually matter during periods of transition. Participants work through three common situations: checking in with someone who has gone quiet, having an honest team conversation when answers are incomplete, and communicating difficult news in a way that is straight without being destabilising.
Read more about this tool →
Adaptive Strategy
Hold the destination, adjust the route.
30 minutes

Framework

Adaptive Strategy is an approach to planning that builds in flexibility and responsiveness. The focus is on developing the capability to sense change and adjust direction with confidence, keeping long-term intent clear while remaining free to adapt how you get there.
Read more about this tool →
Four-Corner Feedback
A quick four-part reflection to close a session.
15 minutes

Exercise

Each person takes a sheet of paper, divides it into four corners, and answers a question or completes a statement in each. The group then shares selected responses.
Read more about this tool →
What you leave with

Three things you walk away with.

Join an open session and learn to lead change that sticks, alongside peers from other organisations.

Why change stalls

See why most change efforts lose momentum, and how to keep yours moving.

The real objections

Learn to address what people actually resist, rather than what they say.

A way forward

Leave with a clear plan to take your next change forward.

How it works

From booking to the room.

one

Book your seat

Choose a date and book online. You get instant confirmation, and an invoice if you need one.

two

Get your details

We send joining instructions, the location or link, and anything to prepare beforehand.

three

Come along

Join a small cohort of peers from other organisations for the session.

four

Take it back

Leave with practical tools and a clear next step to put to work with your own team.

How it works

From purchase to running it.

one

Buy the kit

A one-off purchase, with instant access to every file and a licence for your whole organisation.

two

Download everything

Get the full toolkit as a single download: guides, tools, workbook and slides.

three

Make it yours

Read the facilitator's guide and tailor the deck and materials to your team.

four

Run it

Use the kit as designed and lead your team through the process from start to finish.

In the kit

Everything you need, from start to finish.

The kit is built to be opened and used. No theory to interpret, no convoluted instructions or setup. Everything is ready.

Full Engagement

Everyone collaborates equally and effectively, a carefully designed experience that helps people of all kinds speak up, generate ideas, solve problems and make decisions.

Expert Facilitation

A skilled facilitator guides everyone through the discussions to reach your aims, keeping energy high, making sure everyone contributes, and wrapping up with clear points and actions.

Honest conversations

The discussions teams usually avoid get had openly, and something shifts as a result.

Tools & Techniques

A wide collection of facilitation approaches, from World Cafe to Open Space, Team Canvas to Customer Journey Mapping, chosen to fit your brief.

New Ideas

Fresh thinking might be needed to tackle some of your trickier objectives or most pressing problems.

Tangible Outputs & Action Steps

A clear set of actions to be taken by the team after the workshop to continue improving performance.

In the SESSION

Time well spent, from start to finish.

I've been delivering open workshops for years. They're different beasts to in-person sessions, and I use a considered mix of technology and facilitation techniques to make them effective and engaging experiences. Here's what you can expect when you attend this one.

Placeholder illustration

Full Engagement

Everyone collaborates equally and effectively, a carefully designed experience that helps people of all kinds speak up, generate ideas, solve problems and make decisions.

Expert Facilitation

A skilled facilitator guides everyone through the discussions to reach your aims, keeping energy high, making sure everyone contributes, and wrapping up with clear points and actions.

Honest conversations

The discussions teams usually avoid get had openly, and something shifts as a result.

Tools & Techniques

A wide collection of facilitation approaches, from World Cafe to Open Space, Team Canvas to Customer Journey Mapping, chosen to fit your brief.

New Ideas

Fresh thinking might be needed to tackle some of your trickier objectives or most pressing problems.

Tangible Outputs & Action Steps

A clear set of actions to be taken by the team after the workshop to continue improving performance.

Is it right for you?

An honest read on fit.

A good fit if
  • You want a practical, working session rather than a lecture
  • You are happy to take part in discussion and activities
  • You can join as an individual or send two or three people
  • You want ideas and tools you can take back to your team
Probably not for you if
  • You are looking for a lecture rather than a working session
  • You want a fully bespoke programme for an intact team, where the team workshop is the better fit
  • You are not ready to act on what you take away
My team and I had a training session with James to improve our creative problem solving and team work in general. We found the day hugely beneficial and left with loads of practical actions to follow up on. The feedback from the team has been very positive and I would be very happy to work with James again.

Common questions.

How do I book a place?

Choose a date on this page, set the number of seats you need, and check out. You will get instant confirmation by email.

Is it online or in person?

Both. Each date runs either in central London or online over Zoom. The format is shown next to each date.

Can I book for more than one person?

Yes. Set the quantity at checkout for the seats you need. Team rates apply for three or more.

What will I walk away with?

A clear, practical grasp of the topic, a few tools you can use straight away, and a digital toolkit to take back to your team.

What if I cannot make the date?

Get in touch and we will move you to another date where we can. If you need a session for your own team, we also run these privately.

Need a hand?

Talk to James first.

If you are not sure whether this is right for your team, a short call is the fastest way to find out. No pressure, no pitch.