Change

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Skill Builder

Change

Navigate change with more clarity and confidence.

Explore how change lands for you and others, including uncertainty, frustration and opportunity, and what it takes to move forward, together.

Duration
Half day
Format
In-person or online
Group size
6 to 20
ideal
Best for
Leadership teams
What you leave with

Three things that change in the room.

one

How change lands for individuals and why resistance is a natural part of the process

two

What good leadership looks like during change, and how to have the conversations that matter

three

A structured way to define success, plan backwards, and stay responsive as conditions shift

About the session

Every team goes through change. Most do it without a shared language for what is happening.

A change is announced. Some people take it in their stride. Others go quiet. A few are visibly frustrated. The manager keeps moving forward because the timeline demands it, but the friction accumulates. Nobody is quite sure why things feel harder than they should.

Consider a team with a clear picture of where they are heading and why. They know what change does to people. They can read where each other are, and they can talk about it directly. When things get difficult, they have the language for it.

That kind of team is not an accident. It starts with understanding what change actually does to people, extends into knowing what good leadership during change looks like in practice, and holds together through the quality of the conversations people are willing to have with each other.

The day

Browse the agenda.

The standard format is a half day. A half day can start at 09:30 or 13:30, and this timing can be flexed to suit your day.

Download AGENDA (PDF) →
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09:30
Change 101
Why change feels hard, and why resistance is normal.
30 minutes
Explainer
Change 101 is an introduction to the psychology of change: why it feels uncomfortable, why resistance is a natural human response, and why the ability to navigate change has become one of the most valuable skills in working life. Using the Change Curve as an anchor, participants gain a clear framework for understanding what they and others experience during periods of transition.
Read more about this section →
09:30
Leading Through Change
Lead people through uncertainty without losing trust.
30 minutes
Exercise
A substantial session on what it takes to lead people through periods of change and uncertainty. It covers what people genuinely need from those around them during change, how to communicate honestly when you do not have all the answers, and how to sustain trust as conditions keep shifting.
Read more about this section →
09:30
End In Mind
Define the destination, then work backwards.
30 minutes
Exercise
End In Mind is a structured approach to clarifying the desired outcome of any idea, initiative, or change. Starting from the intended destination, participants work backwards to reveal the steps, decisions, and conditions needed to get there. The process is equally useful for planning a major change as it is for aligning a team on a project or shaping a personal goal.
Read more about this section →
09:30
Morning Break
15 minutes
09:30
Change Conversations
Practise the conversations change demands.
30 minutes
Scenario
Change Conversations is a scenario-based practice session built around the exchanges that actually matter during periods of transition. Participants work through three common situations: checking in with someone who has gone quiet, having an honest team conversation when answers are incomplete, and communicating difficult news in a way that is straight without being destabilising.
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09:30
Adaptive Strategy
Hold the destination, adjust the route.
30 minutes
Framework
Adaptive Strategy is an approach to planning that builds in flexibility and responsiveness. The focus is on developing the capability to sense change and adjust direction with confidence, keeping long-term intent clear while remaining free to adapt how you get there.
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09:30
Four-Corner Feedback
A quick four-part reflection to close a session.
15 minutes
Exercise
Each person takes a sheet of paper, divides it into four corners, and answers a question or completes a statement in each. The group then shares selected responses.
Read more about this section →
Who it's for

Built for teams and individuals who want to move through change with clarity.

Teams navigating change together

Teams facing a shared change who want to understand how it lands, read where each other are, and have the conversations that move things forward.

Leaders and HR professionals

Anyone who wants a clearer, more practical understanding of how change works, including what people need from leaders during uncertainty and how to provide it.

Also available

Join an upcoming open workshop.

No full team to bring? Individuals and small groups can join a scheduled open session and learn alongside people from other organisations.

Buy tickets →
Next step

Bring it into your own team.

Every engagement starts the same way: a 30-minute call to understand the team, the situation, and what good would look like. From there, we agree the shape of the workshop together.

TESTIMONIAL
“My team and I had a training session with Creative Huddle to improve our creative problem solving and team work in general. We found the day hugely beneficial and left with loads of practical actions to follow up on. The feedback from the team has been very positive and I would be very happy to use Creative Huddle again.”
Lena Koskela
Head of Planning, Viasat World